Refund and Returns Policy
At ModParty, we’re committed to delivering high-quality products with reliable shipping. If you’re unsatisfied with your order, our Free 30-day Return and Exchange policy will assist you.
Flawed Products
We will offer returns or exchanges for the following issues:
- Flawed or damaged product
- Poor print quality
- Material differences from the product image
Replacements and Exchanges
While we typically don’t offer refunds for issues related to size, design, or color choices, we do provide replacements for:
- Size discrepancies
- Image mismatches
Please note that shipping and handling fees apply for replacements.
Cancellations and Modifications
- You can cancel or modify your order within 24 hours of purchase.
- Once the order is shipped, it cannot be canceled or modified until the item is returned.
Late or Missing Refunds
If you haven’t received your refund:
- First, check your bank account.
- Contact your credit card company or bank, as processing times may vary.
- If you still need assistance, reach out to us directly.
Coupon | Promo | Discount Codes
- Promo codes or discounts cannot be applied to previous, existing, or pending orders.
- Discounts are non-transferable to cash and cannot be combined with other promotions.
Summary
- Orders can be modified or canceled within 24 hours of purchase.
- Coupon codes are not applicable to prior orders.
- Once shipped, orders can’t be canceled or modified.
- We offer a 30-day return policy for issues related to product quality or shipping delays.
- Customer errors in shipping details or missed deliveries are not refundable but can be resolved.
For further inquiries or assistance, feel free to contact us anytime!
Email: [email protected]
Address: 4077 Farland Street Brockton, MA 02401
Phone: 774-237-0834